Mortal Kombat Mobile and WB Games Account Linking FAQ

How can I create a WB Games Account?

You can visit the WB Games Account website to create an account.

How do I link to a WB Games Account in-game?

1. From within the game, click the profile icon (top left).
2. Click on “Create Account / Sign In.”
3. On the account landing page, enter your account information to either sign in or create an account.
4. Complete the required information.
5. Return to the game and enjoy the reward for linking.

How do I link my Mortal Kombat Mobile account to Mortal Kombat on console?

Link Platforms: Within your Mortal Kombat Mobile account, go to settings and navigate to the "Console Link" button. Choose either Mortal Kombat 1 or Mortal Kombat 11. You can have both games linked to your Mortal Kombat Mobile account.

1. From within the game, click the “Settings” menu item.

2. Scroll to the Console Link account section.

3. Select which title to link to

4. Complete the required information.

5. Return to the game and enjoy the reward for linking.

Receive 150 Dragon Krystals and 1 Random MK1 Character in Mortal Kombat Mobile for linking to Mortal Kombat 1. Available on PlayStation 5, Xbox Series X|S, and PC (Steam and Epic Games Store). Learn more about how to link your Mortal Kombat 1 profile to a WB Games Account here: Mortal Kombat 1 WB Games Account FAQ

If you are having trouble linking your Mortal Kombat Mobile account to Mortal Kombat 1 with the above steps, please open up Mortal Kombat 1 and sign in with your WB Games Account. Once you've done this, launch Mortal Kombat Mobile, make sure you are signed into the WB Games Account that is linked to Mortal Kombat 1, and follow the above steps on console linking again.

Learn more about rewards by linking Mortal Kombat Mobile to Mortal Kombat 11 here: Mortal Kombat 11 and Mortal Kombat Mobile: Link Your Accounts And Earn Rewards

I’ve linked the wrong Mortal Kombat Mobile profile to my WB Games Account. Can I change this?

If you need assistance, you can click here to submit a support ticket. In the contact form, be sure to use the same email address registered to your WB Games Account.

How can I confirm my account(s) were linked in-game?

Mortal Kombat Mobile and WB Games Account Linking can be confirmed in-game by pressing your avatar button on the top left of the screen and selecting [SIGN-IN]. See the WB Games Account screen for a status check. 

Are there exclusive rewards for binding my Mortal Kombat Mobile account to a WB Games Account?

Yes! Earn 150 Dragon Krystals and keep your game progress safe by linking your Mortal Kombat Mobile game profile to a WB Games Account.

I did not receive rewards after linking my account(s). What should I do?

Please contact WB Games Customer Support for assistance. You can click here to submit a support ticket.

What should I do if I receive an error when trying to verify my WB Games Account after clicking the link in my email? How can I get a new verification email or code?

In the first email you receive after creating an account, there is a link that completes the verification process. To receive another verification email, visit account.wbgames.com while logged in and use the [Verify Email] button in the banner at the top of the screen to receive a new email. If that doesn’t help, you can contact WB Games Customer Support here for further assistance.

When trying to link to my WB Games Account, what should I do if I receive a "Hey, We Need Your Help" warning message indicating that there is a game progress conflict?

Please ensure that the correct game progress you wish to keep is selected, as all other progress will be overwritten. As the warning message states, “any progress lost is not recoverable,” and Customer Support cannot restore your progress if it is lost.