Looking for Android Troubleshooting? Click here.
Prior to beginning any of these troubleshooting steps, please confirm that your Game Save is appropriately backed up using a WBID profile. Please note that if you do not secure your profile you may not be able to access your progress after completing these steps.
Recommended Steps for iOS
- Restart the Application.
- Restart Your iPhone.
- Check for any Updates to iOS.
- Check for any Updates to your App.
- Off-load the application and reinstall by tapping Settings then General then iPhone Storage. Next, scroll through your applications and click “off-load” on the specific app. Game progress will be saved through the “off-load” feature.
For all Mortal Kombat Mobile announcements and other related information, please keep an eye on the official Mortal Kombat Mobile website and social channels, including Discord @MortalKombatMobile, Twitter @MortalKombatMobile, or Facebook Mortal Kombat Mobile.
Need more? Submit a new question here, or track and view open tickets.