If you are receiving the error "Connection Error: Failed to Get Online Profile. Would You Like to Retry or Continue With Your Current Offline Profile" please please try the following:
- Click the Menu button
- Select “Profile”
- Select “Change WBID”
- Click the “Don’t have a WBPlay account?” button
- Fill out the form with your existing WBID email address and password
- Click “Sign up using your email” again
- You’ll receive a message asking you if you would like to associate your save with this WBID, select Yes
- If you do not receive a success message, click “Sign up using your email” again and then Yes again when prompted.
If these steps do not work, you can resolve the issue be reinstalling the game and logging back into WBID but in doing so you may lose any save progress you have made while playing Offline.
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