(Originally bposted by N_J_C)
Updates for mobile version 1.16 added in red
When I first started playing, I found the FAQs by @acowsik in the Support section very helpful. I have noticed that there are some common questions asked about challenge events recently, so I thought it would be worth updating. Any edits or additions, suggest below!
1. Why can’t I see the latest challenge event on my device?
Challenge events are generally released on Thursdays around 12PM US ET. If you cannot see the challenge on your device, close the app, clear your cache and reopen the app. Sometimes it might be delayed. Patience is a virtue.
2. Will there be a flash sale for the required character for Towers 4 / 5 of the challenge?
A flash sale for a particular character required for a challenge is never guaranteed. Sometimes, NRS offers a 25% discount on the store version(s) of the required character. If there is a flash sale, it will usually appear one or two days after the challenge event has started. So sit tight on your souls for a while.
Very occasionally, a non-store character may be made available to purchase directly to help with completing the challenge. If you buy a copy of this character, it will not be unlocked for you to directly fuse (see also question 7).
3. What characters are contained in the Store Packs?
All previous challenge characters (see full list here Challenge Database) except DODK, NFK, AJ, TRT, SCB, SRT, VS, TFG, AT, PCC, KJB (as of update 1.16).
Gold Challenge Kards: KWSB, GEB, UHJC, KR, DEK, RKL, DR, RK, FFLK, UJV, HWJB, BSS, PM.
Diamond Kards: HS, RM, BHEB, KR, WD, KG, KLK (except KSK who is currently only available through Relic Hunt and IJR who is currently only available as a FW reward).
All store Gold Kards and exclusives – COCC, WQC, AK, SMKL (except SOSC, RJV, SJV – see question 4).
Silver Kards and CSZ, ALJC and NMR.
Faction Wars Rewards
As of update 1.16, enhanced rewards were added to FW seasons. For ranks Kontender Elite and above, two of the following cards are available as a random drop (one card drop is awarded for ranks Kontender II and Kontender III):
Klassic Mileena, Injustice Raiden (exclusive to FW rewards), UHJC, PE, GEB, Cyrax, KR, RK
P.S. Learn the character abbreviations here.
4. How do I obtain the exclusive Kombat Pack characters?
Special Ops Scorpion (SOSC), Relentless Jason Voorhees (RJV) and Slasher Jason Voorhees (SJV) are only available through their own special Kombat Pack. Don’t open the regular Kombat Pack expecting to find them. You will be disappointed. It is not known if and when these special Kombat Packs will return.
5. Are any of the packs worth investing my hard earned souls in?
Check out the very useful Alternative New Player’s Guide for advice!
6. Will the earlier challenges be repeated so that folks who missed them the first time can get them?
There is no definite guarantee that a specific challenge will be repeated. However, there is a Challenge Pack costing 320 souls which gives folks a chance to get earlier challenge characters along with 1 random uncommon/rare equipment and 5 level up cards.
If you are keen to know all details about any of the earlier challenges and how much they are worth in store if unlocked through their challenges, please refer to the Challenge Database.
7. Will challenge characters pulled from the pack be made available in the store to fuse?
Challenge characters unlocked through the Challenge Pack can only be fused through pulling them again from the pack. The challenge characters unlock in store only if:
a) Their challenge was completed at least once (completion on Normal difficulty is the minimum required)
b) Their Early Access Pack was purchased at least once.
8. Is the Challenge Pack a permanent pack in the store?
It is a permanent pack in the store as there is no timer associated with it. The contents of the pack however will grow with time as older challenge characters will be added after a certain period since their challenge event expired. Please refer to the Event History to see if there was any challenge that you missed.
9. Who are the upcoming characters after the last challenge character in the current update and what are the challenge tower requirements?
While leaked information might be available through outside sources who discover information through illegal means, discussion of those details are not permitted on the forums and nothing is considered official until the next update is released. Please wait for an official update from WB/NRS.
The thread for the upcoming character (once their Early Access Pack is available) and current active challenge character will always be pinned at the top of the General Discussion, so please use that as a guide to see if it’s a new character or a repeat.
Good luck Kombatants!
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