There seem to have been a lot of questions lately regarding the code of conduct for the board, especially how it applies to suspected cheaters. We have all encountered them, and we understand first hand how frustrating it can be.
The code of conduct is found in the Official Announcements section.
It is not acceptable to create a thread, post, or comment on any of the Community Sites that calls out another player(s) for their actions in the game.
This includes suspected cheaters. Please understand that we are not defending the actions of these hackers. However, there is still a process that needs to be followed.
If you encounter these types of players, please report them at support.wbgames.com. There is no need to call them out publicly, warn other players, or publicly ask the devs to resolve the problem. It is useful to send them a screenshot and a detailed explanation of why you suspect them. You can also quit the match if you don't want to waste your team's energy.
Here is the process to be followed in more detail:
Go to support.wbgames.com
Select the game you need support for, in this case Mortal Kombat Games, then Mortal Kombat X Mobile
Click the Ask for Help button on the top right of the page and fill out the required information
For Question Type, select Report Abuse, Cheating, or Content
For Display Name, you need to put your display name
Do not submit as a bug report
For description, please include the username of the suspected player, your reason for suspecting them, and any evidence you have. More information is better here.
If you have screenshots or other attachments, click Add File. This is where you want to post screenshots with usernames.
Click Submit. The report will go through. You will only receive an automated email. You will most likely not receive a follow up response.
You can also skip directly to the form by using the this link:
If you have any questions at all, please PM me or one of the other mods.
Thank you for understanding, and keep on playing!
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